I ordered a new h3v2 with the new moon man stamp on it. When it got here it was obvious the mail carriers didn’t care about the box. The must have shoved it, packed on top of it, etc. So when I opened it, it was in bad shape. Warped as could be. Being 400 plastic I let it try to correct it self but it was still warped along the rim. I contacted the Gravity guys and they had a replacement for me within the next few days. Personally handed it to me. I think they went above and beyond correcting this situation and I plan to support people that have great customer service and want to see the growth of this sport! Good job, and I look forward to future drops!